ClubHouse Cookie Policy

At ClubHouse, we are committed to being transparent about how we use cookies and similar tracking technologies on our website. This Cookie Policy explains what cookies are, how we use them at theClubHouse Casino.com, what choices you have regarding their use, and how they help us deliver a better experience for every player. By continuing to browse the ClubHouse Casino platform, you consent to our use of cookies as described in this document.

What Are Cookies?

Cookies are small text files that are placed on your device — whether desktop or mobile — when you visit a website. We use cookies and similar technologies such as web beacons, pixels, and local storage objects to recognise your browser, remember your preferences, and understand how you interact with our platform. Here at ClubHouse Casino, we rely on these technologies to ensure our site functions correctly and to provide you with a seamless gaming experience.

How We Use Cookies at ClubHouse

Our Club House Casino platform uses cookies for a variety of purposes. These include ensuring the basic functionality of our site, analysing user behaviour, personalising your experience, and delivering relevant promotional content. Below we outline the specific categories of cookies we use and their purpose.

Strictly Necessary Cookies

These cookies are essential for the ClubHouse Casino website to function. Without them, services such as account login, session management, and secure payment processing would not be possible. We do not require your consent to place strictly necessary cookies, as they are fundamental to operating our platform.

• Maintaining your authenticated session when you access the ClubHouse Casino login page
• Remembering items in your account during a single browsing session
• Ensuring secure connections during financial transactions processed by our operator, Novatrix SRL, and payment intermediaries such as Tronabriz Limited
• Enforcing our geo-restriction controls to prevent access from restricted territories

Performance and Analytics Cookies

We use performance cookies to collect information about how visitors use our site — for example, which pages are visited most often and whether users receive error messages. At the ClubHouse Casino platform, this data is aggregated and anonymous, meaning it does not directly identify individual players. We use this information solely to improve how our website performs.

• Tracking page load times and navigation patterns across our site
• Identifying technical errors or broken links that may affect your experience
• Measuring the effectiveness of our promotional pages, including those related to the ClubHouse Casino no deposit bonus and welcome package offers

Functional Cookies

Our ClubHouse platform uses functional cookies to remember choices you make and to provide enhanced, more personalised features. These cookies may be set by us or by third-party providers whose services we have integrated into our site.

• Remembering your preferred language and currency settings
• Storing your login credentials to facilitate faster access via the ClubHouse Casino app or mobile browser
• Recalling your display preferences and notification settings
• Saving your region-specific settings to ensure appropriate content is displayed based on your location

Targeting and Marketing Cookies

We and our trusted third-party advertising partners use targeting cookies to deliver promotional content that is relevant to your interests. At ClubHouse Casino, these cookies track your browsing activity across our site and, in some cases, across other websites, to help us build a profile of your interests. We may use this information to show you relevant ClubHouse Casino bonus codes, free spins promotions, and other offers — including information about our welcome package of up to EUR 5,000 and 200 free spins.

• Recording which promotions you have viewed or clicked on, such as ClubHouse Casino promo code offers
• Limiting the number of times you see a particular advertisement
• Measuring the effectiveness of our marketing campaigns for the ClubHouse Casino app download and related channels
• Retargeting visitors who have previously explored our platform, including information about the ClubHouse Casino no deposit bonus codes

Third-Party Cookies

Our Club House Casino website integrates services from third parties, including game providers such as NetEnt, Pragmatic Play, Play'n GO, Yggdrasil, and others, as well as analytics and marketing platforms. These providers may set their own cookies on your device when you interact with their content on our site. We do not control these third-party cookies, and we encourage you to review the respective privacy and cookie policies of these providers. Here at ClubHouse, we carefully select partners whose data practices align with our commitment to responsible information handling.

Cookie Duration

Cookies we place fall into two categories based on how long they remain on your device:

• Session Cookies: These are temporary cookies that expire when you close your browser. We use session cookies to manage your active login at the ClubHouse Casino login page and to maintain the integrity of your gaming session.
• Persistent Cookies: These remain on your device for a defined period after your session ends. At our ClubHouse Casino platform, persistent cookies help us remember your preferences and deliver a consistent experience each time you return.

Managing Your Cookie Preferences

We respect your right to control the cookies placed on your device. You can manage your cookie preferences in several ways. Our ClubHouse platform provides a cookie consent tool that allows you to accept or decline non-essential cookies when you first visit our site. You may also adjust your preferences at any time through your browser settings.

Please note that disabling certain cookies may affect the functionality of our website. For instance, blocking strictly necessary cookies may prevent you from accessing the ClubHouse Casino login area or completing transactions. Most browsers allow you to manage cookies through their settings menus — typically found under "Privacy", "Security", or "Tools". You may also visit www.allaboutcookies.org for guidance on managing cookies across different browsers and devices.

Cookies and Our Licensing Obligations

ClubHouse Casino operates under an e-gaming licence (no. 0000002) issued by the Tobique Gaming Commission. Our use of cookies and tracking technologies is consistent with our regulatory obligations. Dispute resolution is available through EGIS (egis.io), and our operator Novatrix SRL ensures that all data collection practices comply with applicable legal frameworks. If you have concerns about how we handle data collected via cookies, please contact us at help@theClubHouse Casino.com.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our business practices. When we make material changes, we will notify you by updating the policy on our website. We encourage you to review this page periodically to stay informed about how we use cookies at the ClubHouse Casino platform. Your continued use of our site following any updates constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about this Cookie Policy or about how we handle your data more broadly, we are here to help. At ClubHouse Casino, your privacy matters to us. You can reach our support team at any time via email at help@theClubHouse Casino.com or through our 24/7 live chat service. For data protection enquiries specifically, you may also contact our operator, Novatrix SRL, at the registered address: Province 03 of Cartago, County 07 of Oreamuno, Potrero Cerrado, Costa Rica.