ClubHouse Casino Terms and Conditions

Welcome to ClubHouse Casino. These Terms and Conditions govern your use of our platform at theClubHouse Casino.com and form a legally binding agreement between you and us. By registering an account or accessing our services, you confirm that you have read, understood, and agreed to all provisions set out below. We encourage you to review these terms carefully before proceeding.

1. About Us and Our Licence

At Club House Casino, we operate under the name Novatrix SRL, a company incorporated under the laws of Costa Rica, with company registration number 3-102-893958. Our registered address is located in the Province of Cartago, County of Oreamuno, Potrero Cerrado, Costa Rica. Paysafe transactions on our platform are processed by Tronabriz Limited.

Here at ClubHouse Casino, we hold an E-gaming licence issued by the Tobique Gaming Commission, licence number 0000002. We are committed to operating within the terms of this licence at all times. Any disputes that cannot be resolved directly with us may be referred to our Alternative Dispute Resolution provider, EGIS, reachable at egis.io or via disputes@egis-adr.com.

2. Eligibility and Account Registration

To access The Clubhouse Casino, you must meet the following eligibility requirements. Failure to comply may result in the suspension or permanent closure of your account.

• You must be at least 18 years of age, or the legal gambling age in your jurisdiction, whichever is higher.
• You may hold only one account per person, household, IP address, and device.
• You must not use VPN services or any other tools to mask your location or circumvent our geo-restrictions.
• You must not be a resident of any restricted jurisdiction (see Section 2.4 below).
• Cryptocurrency players must complete full identity verification before any gameplay is permitted.
• Players from Sweden are not eligible for bonuses; players from Finland are not eligible for our welcome package or no-deposit free spins.

2.1 Restricted Jurisdictions

Our Club House Casino services are unavailable for real-money play in the following countries: Afghanistan, Belarus, Canada (New Brunswick and Ontario), Central African Republic, China, Cuba, Cyprus, Democratic Republic of Congo, Georgia, Haiti, Iran, Iraq, Israel, Libya, Malta, Myanmar, Netherlands, North Korea, Poland, Russia, Somalia, South Sudan, Syria, United Kingdom, United States of America, Venezuela, and Yemen. We reserve the right to update this list at any time in accordance with applicable regulations.

3. Deposits and Accepted Currencies

At ClubHouse Casino, we support a wide range of fiat and cryptocurrency payment methods. Our accepted fiat currencies include EUR, USD, CAD, AUD, INR, NOK, RUB, PLN, NZD, JPY, KZT, and ZAR. For cryptocurrency transactions, we accept BTC, BCH, ETH, LTC, DOGE, USDT, XRP, BNB, ADA, and TRX. Our internal operating currency is EUR, and we do not facilitate conversions between fiat and cryptocurrency.

The minimum deposit at The Club House Casino is EUR 20, or the equivalent in your chosen currency. We do not charge fees on deposits, and all deposits are processed instantly. Below are the accepted deposit methods we provide:

• Cards: Visa, Mastercard, Maestro
• E-wallets: Neteller, Skrill, ecoPayz, MuchBetter, MiFinity, SticPay, Astropay
• Prepaid vouchers: Paysafecard, Flexepin, NeoSurf
• Other methods: Google Pay, Interac, NET Banking, CashtoCode, bank transfer
• Cryptocurrency: CoinsPaid (BTC, BCH, ETH, LTC, DOGE, USDT)

4. Withdrawals and Withdrawal Limits

Here at ClubHouse Casino, we aim to process all approved withdrawals within 72 hours. Card payouts via Visa and Mastercard typically take 3–5 business days. Bank transfers are completed within 3 business days, and some methods may take up to 5 working days. Cryptocurrency withdrawals are processed near-instantly once approved. Bank transfer intermediary fees of up to EUR 16 may apply.

The minimum withdrawal amount is EUR 20, or the equivalent in your currency. We apply the following withdrawal limits to all accounts:

• Weekly rolling 7-day limit: EUR/USD 7,500
• Monthly limit: EUR/USD 15,000
• Maximum daily profit: USD 100,000 for VIP players; USD 50,000 for non-VIP players
• Winnings from no-deposit bonuses are capped at EUR/USD 100
• Progressive jackpot winnings are paid in full and are excluded from standard withdrawal limits

5. Bonuses and Promotional Terms

At Club House Casino, we offer a generous Welcome Package of up to EUR 5,000 plus 200 free spins across three deposit packages. The first deposit bonus is 100% up to EUR 2,000 plus 100 free spins (or 150% up to EUR 2,000 plus 100 free spins with the code BIG150). The second package offers 75% up to EUR/USD 1,000 plus 50 free spins, and the third offers 50% up to EUR 2,000 plus 50 free spins.

All bonus offers at ClubHouse Casino are subject to the following standard conditions:

• Wagering requirement: 40x the bonus amount
• Minimum deposit to qualify: EUR 20
• Bonus validity period: 7 days from activation
• Free spins are awarded on Elvis Frog Trueways (20 per day over four days)
• Maximum win from free spins: EUR 200
• Maximum win from bonus money: EUR 1,000
• Slots contribute 100% toward wagering (exclusions apply); table games and roulette contribute 25%; live dealer games contribute 0%

We also offer a Crypto Welcome Package matched up to 0.5 BTC, a VIP Welcome Package, and a variety of weekly promotions including Monday cashback, Tuesday reload, Wednesday free spins, Thursday free spins tournaments, Friday refill, and weekend spin offers. Our Clubhouse Casino bonus codes for existing players are made available via email, SMS, and our promotions page.

6. Loyalty Programme

Our The Clubhouse Casino loyalty scheme — Clubhouse Points — features 15 tiers, from Member through to Platinum+ and an invite-only VIP level. Players earn 1 point for every EUR 30 wagered on slots or EUR 120 on live games. Bonus money wagers earn points at 50% of the standard rate.

Each tier at ClubHouse Casino unlocks increasing benefits, including free spins on Treasures of Cleopatra, EUR rewards, and weekly cashback rising from 3% at entry level up to 8% for VIP members (wagering requirement: 5x). Weekly cashback is capped at EUR 5,000. Members also receive a birthday bonus as part of our loyalty programme.

7. Responsible Gambling

Here at Club House Casino, we are fully committed to promoting responsible gambling among our players. We provide a range of tools including deposit limits, session limits, loss limits, self-exclusion, and reality checks. If you believe you may have a gambling problem, we urge you to use these tools or contact our support team immediately.

8. Governing Law and Disputes

These Terms and Conditions are governed by the laws of Costa Rica. Our ClubHouse Casino platform operates under the jurisdiction of the Tobique Gaming Commission. In the event of a dispute, you should first contact us at help@theClubHouse Casino.com. If we are unable to resolve the matter to your satisfaction, the case may be escalated to EGIS as our certified ADR provider.

9. Changes to These Terms

We reserve the right to amend these Terms and Conditions at any time. When we make material changes, we will notify you via email or a notification on our platform. Your continued use of The Clubhouse Casino following any update constitutes your acceptance of the revised terms. We recommend checking this page regularly to stay informed of any changes.